Frequently Asked Questions

Find answers to common questions about our fiber optic cables, manufacturing processes, and services.

What are your international shipping options and lead times?

We ship to over 120 countries worldwide through our network of logistics partners including DHL, FedEx, UPS, and specialized freight forwarders for large shipments.

Lead times typically range from:

  • Standard products: 3-5 business days
  • Custom configurations: 7-14 business days
  • Large volume or specialized orders: 2-4 weeks

Exact shipping times depend on destination and customs clearance procedures.

What is your minimum order quantity?

Our standard minimum order quantity (MOQ) is 5000 meters for most standard cable types. For custom or specialized cables, the MOQ may vary depending on the specifications. We understand that some customers may need smaller quantities for testing or prototyping, so please contact our sales team to discuss your specific requirements.

Can't find what you're looking for?

Our technical support team is ready to help with your specific questions.