Frequently Asked Questions

Find answers to common questions about our fiber optic cables, manufacturing processes, and services.

What certifications do your fiber optic cables have?

Our fiber optic cables meet or exceed international standards and hold various certifications including:

  • ISO 9001:2015 Quality Management
  • CE Certification
  • UL Listing
  • RoHS Compliance
  • ITU-T G.652, G.655 Standards
  • Telcordia GR-409

Specific certifications may vary by product. Please contact our sales team for detailed certification documents for your chosen products.

What is your warranty policy?

We stand behind the quality of our products with a comprehensive warranty policy:

  • Standard products: 10-year warranty against manufacturing defects
  • Custom products: 5-year warranty against manufacturing defects
  • Performance guarantee: Cables meet specified optical and mechanical parameters

The warranty covers material and workmanship defects but does not include damage from improper installation, handling, or environmental conditions beyond specified parameters. For complete warranty details, please request our warranty document.

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Our technical support team is ready to help with your specific questions.